Privacy Policy
Effective Date: 09-01-2025
Company: Angelic Caregiving LLC 

Information We Collect

We may collect the following types of information:

• Personal Identifiable Information (PII): Name, address, phone number, email.

• Protected Health Information (PHI): Medical history, health conditions, treatment plans, or caregiving needs, as provided by clients or their legal representatives.

• Payment Information: Billing addresses, payment methods (processed securely through third-party vendors).

• Website Data: Non-identifiable information such as cookies, IP addresses, and browsing activity.

Use of Information

We use the information collected for:

• Delivering caregiving services.

• Communicating with clients and their families.

• Scheduling, billing, and administrative purposes.

• Meeting regulatory and legal obligations.

• Improving our website, services, and client experience.

HIPAA Compliance & Safeguards

Angelic Caregiving LLC complies with all applicable HIPAA Privacy and Security Rules. Safeguards include:

• Administrative Safeguards: Staff HIPAA training, strict access controls, and confidentiality agreements.

• Technical Safeguards: Encrypted data storage, password-protected systems, and secure transmission methods.

• Physical Safeguards: Restricted access to offices and files containing PHI.

We do not disclose PHI without proper Authorization or as permitted by law (e.g., emergencies, required by court order, reporting abuse, or to public health authorities).

Sharing of Information

We do not sell or rent personal or health information. We may share information only with:

• Licensed caregivers and healthcare providers involved in care.

• Insurance companies or billing services (with authorization).

• Legal or regulatory authorities when required by law.

• Trusted third-party vendors under Business Associate Agreements (BAAs) ensuring HIPAA compliance.

Your Rights Under HIPAA

Clients and authorized representatives have the right to:

• Access and request copies of their health records.

• Request corrections to health records.

• Receive a record of disclosures of PHI.

• Restrict certain uses or disclosures of PHI.

• File a complaint with us or the U.S. Department of Health and Human Services (HHS).

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal data we collect and how it is used.

• The right to request deletion of personal information (subject to exceptions, such as legal/medical records retention requirements).

• The right to opt-out of the sale of personal information (we do not sell data).

Website & Online Privacy

• Our website may use cookies to improve user experience.

• We do not knowingly collect data from children under 13.

• External links on our website are not covered by this Privacy Policy.

Limitation of Liability

Angelic Caregiving LLC strives to maintain the security of all information. However, we cannot guarantee against unauthorized access due to circumstances beyond our control. By using our services, you agree that the Company is not liable for incidental or consequential damages arising from such situations.

Terms of Service

• Services are provided by licensed caregivers under California law.

• Scheduling, rates, and billing will be agreed upon in written service agreements.

• Clients are responsible for providing accurate health and emergency information.

• The Company reserves the right to refuse or terminate services if safety or compliance risks arise.

• Use of our website does not establish a caregiver-client relationship until formal agreements are signed.

Updates to This Policy

We may update this Privacy Policy and Terms of Service at any time to remain compliant with laws and improve protections. Updates will be posted on our website with a revised effective date.

Contact Information

For questions, requests, or complaints regarding privacy or services, please contact:

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Angelic Caregiving LLC
Email: Support@angeliccaregiving.com
Phone: 760-655-6218

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